Customer Type

This chapter contains the following topic:

Selecting Customer Type

 

Selecting Customer Type

If you are not using A/R, or if you have chosen not to assign customer types in your A/R Customer selection, you may skip this chapter.

This report shows the same information as the Sales Analysis by Customer, but customers are grouped and subtotaled by customer type. Customer type is a user-defined, 5-character code that can be assigned to each customer in A/R.

A summary is printed for this report, showing each customer type’s total sales, total cost of sales, total gross profit, percent of total sales, and percent of total gross profit.

This report shows sales, cost of sales, and profit figures for the period-to-date, the year-to-date, and last year for each customer.

See a sample Sales Analysis by Customer Type report in the Sample Reports appendix.

Select

Customer type existing or Customer type new from the Customer reports menu.

Two screens are needed to accommodate this selection.

Customer Type First Screen

The following screen appears:

Enter the following information:

1. Report/Summary/Labels/Export

Enter the type of report you wish to create. Refer to the Common Features chapter.

Format

One letter, either R, S, L, or E. There is no default.

Example

Type: R

2. Customer type

Enter one to three customer types to be included in this report. Press <Enter> after each one; the first blank terminates entry of customer types.

Options 

In the first subfield (only), you may use one of the options:

<Enter>

For all customers that have not been assigned a customer type. The cursor will move to the next subfield to allow entry of another customer type.

<F5>

For All customers regardless of customer type. The cursor will move to Field # 3 at once.

There is no cross-referencing to A/R when customer types are entered here, but there should be at least one customer on file for the selected type[s].

Format

Five characters at each of three subfields.

Example

Press <F5> in the first subfield.

3. Sales rep

Enter the sales representative.

Format

Three characters

Example

Press <F5>

4. Sales territory

Enter the sales territory.

Format

Three characters

Example

Press <F5>

5.State

Enter the postal abbreviation of the state you wish to include.

Format

Two characters

Example

Press <F5>

6. Include period-to-date ?
7. Include year-to-date ? and
8. Include last year ?

Format

One letter at each field, either Y or N. The default is Y for each.

Example

Press <Enter> at each field for the default.

Field number to change ?

Make any needed changes. Upon pressing <Enter> with this field blank, the second screen will appear.

Customer Type Second Screen

The second screen appears as follows:

Enter the information as follows:

9. Include costs ? and
10. Include margin ?

Format

One letter at each field, either Y or N. The default is N.

Example

Press <Enter> at each field for the default.

11. Include percent of sale ? and
12. Include percent of margin ?

Format

One letter at each field, either Y or N. The default is N.

Example

Press <Enter> at each field for the default.

13. Include margin percentage ?

Format

One letter, either Y or N. The default is N.

Example

Press <Enter> for the default.

14. Percentage based on:

Format

One letter, either S or E. The default is S.

Example

Press <Enter> to accept the default.

15. Include contact and phone # ?

Format

One letter, either Y or N. The default is N.

Example

Press <Enter>

16. Number of customers for each type

This lets you restrict the report to either more than # of customers or fewer than # of customer types. Select one from the following list:

M

For more than (enter # of cust)

F

For fewer than (enter # of cust)

Format

One letter either M or F. There is no default.

Example

Type:M, and then press <Enter>

The second line of this field requires the numbers of the customers.

Format

Five digits

Example

99999

Options 

You may also use the option <F5> for all the customers.

17.Include page breaks ?

Format

One letter, either Y or N. The default is N.

Example

Type: Y, and then press Enter>

18. Include subtotals on detail pages ?

Format

One letter, either Y or N. The default is N.

Example

Type: Y

19. Sort order

If you do not use sales representatives, this field is not applicable.

Otherwise, enter either:

C

To print the report in customer order within customer type.

S

To print the report in order by sales representative within customer type (and within that, by customer number).

Format

One letter, either C or S. The default is C.

Example

Press <Enter> for the default.

20. Minimum sales amount

Format

999999999999-

Example

Press <F7>

21. Customers with zero dollar sales

Format

One letter, either I, E, or O. There is no default.

Example

Type: I, and then press Enter>

22. Print a cover page ?

Field number to change ?

Make any needed changes, or press <SF1> to return to the previous screen (entries already made on this screen will not be lost).

Upon pressing <Enter> with this field blank, the Sales Analysis by Customer Type Report will print.